"When we first met Michael and his team they immediately understood our objectives and shared our vision of the opportunity in telecommunication infrastructure throughout the Americas. They have been intelligent, active and supportive business partners in all dimensions of our growth."
Outsourcing Management Limited (dba itelbpo)
Date of Investment:
September, 2019
Deal Value:
$ 4.5 million
Status:
unrealized
Website:
www.itelbpo.com
ESG:
details The Caribbean’s largest homegrown business process outsourcing company, providing voice and non-voice contact services along with customer experience management. Its commitment to reliable, scalable infrastructure, a culture that encourages innovation, and customized client solutions make them a leader in their industry.
The Portland Private Equity Difference:
Portland Private Equity adds value by:
- Challenging management with stretch goals in identified critical areas
- Assessing capital structure with a view to ensuring it is optimized to fuel company growth