"The team at Portland Private Equity understands the property and casualty insurance business and the nuances of business building in Jamaica. They have proven to be deeply knowledgable and well connected investors and I view them as valuable mentors and constructive contributors on the board of directors."
Mark Thompson,
Managing Director
Advantage General Insurance Company Limited
Outsourcing Management Limited (dba itelbpo)

Date of Investment:
September, 2019
Deal Value:
$ 4.5 million
Status:
unrealized
Website:
www.itelbpo.com
ESG:
details The Caribbean’s largest homegrown business process outsourcing company, providing voice and non-voice contact services along with customer experience management. Its commitment to reliable, scalable infrastructure, a culture that encourages innovation, and customized client solutions make them a leader in their industry.
The Portland Private Equity Difference:
Portland Private Equity adds value by:
- Challenging management with stretch goals in identified critical areas
- Assessing capital structure with a view to ensuring it is optimized to fuel company growth