Outsourcing Management Limited (dba itelbpo)

Date of investment: September, 2019
Deal Value: $ 4.5 million
Status: unrealized
ESG: Details

The Caribbean’s largest homegrown business process outsourcing company, providing voice and non-voice contact services along with customer experience management. Its commitment to reliable, scalable infrastructure, a culture that encourages innovation, and customized client solutions make them a leader in their industry.

The Portland Private Equity Difference:

Portland Private Equity adds value by:
  • Challenging management with stretch goals in identified critical areas
  • Assessing capital structure with a view to ensuring it is optimized to fuel company growth